Privacy Policy

Last updated: January 2026

Welcome to KeyForm, a SaaS solution provided by Keywork Enterprises Limited ("Company," "we," "our," or "us"). This Privacy Policy explains how we collect, use, store, and protect the information you provide when you use our services.

Information We Collect

  • Personal Identifiable Information (PII): Name, email address, phone number, and other user-provided details.
  • Sensitive Information: Personal documents and business-required data (not retained beyond service use).
  • Technical Data: IP address, browser type, usage statistics, etc.

How We Use Your Information

  • To provide, improve, and maintain the KeyForm services.
  • To communicate updates, service changes, or support issues.
  • To ensure security and prevent fraud.
  • To comply with legal obligations.

Data Access and Control

You and your authorized staff can access, update, and delete your client data through the KeyForm portal. You are responsible for ensuring that any personal information submitted to KeyForm is accurate and up-to-date.

Data Storage and Retention

  • Data is securely stored on AWS cloud infrastructure.
  • Retained as long as needed for business/legal purposes.
  • Deleted as per your instructions or when no longer needed.

Data Sharing

We do not sell or share data with third parties except as required by law.

Security Measures

  • Encryption: Data is encrypted in transit and at rest.
  • Multi-Factor Authentication (MFA): Enabled for all users.
  • AWS Cloud Services: Utilizing AWS's secure infrastructure.

Third-Party Providers

We use trusted third-party providers (like AWS) who are contractually obligated to protect your data according to privacy laws. We are not responsible for issues arising from third-party services.

Legal Compliance

We comply with New Zealand's Privacy Act 2020 and other applicable laws. Data may be disclosed if required by law or public authorities (e.g., law enforcement).

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted here with the updated effective date. Please review regularly to stay informed.

Contact Information

For questions about this Privacy Policy, please contact us: